a.) The Supplier shall provide a warranty for its products, in line with the provisions of the Agreement, for a period of 1 year upon the products being delivered to the Customer. The Customer shall have the right to report any complaint towards the Supplier, with regards to any incomplete or inappropriate delivery made, or if there is any obvious and recognisable product deficiency, within 14 days upon taking delivery of the Goods, in writing. If the Customer did not raise any complaint by such deadline, or if the Customer started to use or sold the Goods, the Customer shall be deemed to have accepted the contractual performance. Due to the large range of possible applications of the products distributed by the Supplier, the Supplier refuses to take any liability for the fact whether the given product is suitable for the effective intended use, or specific purpose of application, by the Customer. An exception to this rule shall be when the Supplier has granted its expressed written consent to that, after the Customer has described the specific application purpose in writing. When manufacturing technically complex products, it is unavoidable to experience a minimal level of scratch marks or surface injuries on the product. These shall not be deemed to cause default performance, provided that they do not impede the given product unit in its operations. The warranty claim shall be restricted to either the defect being repaired, or the Supplier sending a replacement delivery, at the Supplier’s own discretion. Prior to enforcing a warranty claim, the Supplier shall have the right to inspect the product, and to repair the product, or provide a subsequent or additional product delivery. If, despite the quality control performed, the defect can only be identified after it has been built-in, the Supplier’s sole obligation shall be to make additional deliveries available, as an option. The Supplier shall have no obligation to cover any of the costs of fitting or detaching the product, or any other costs. The Supplier shall solely be liable to bear any cost arising out of a potential product return, if the defect seems to be an overall product construction defect, covering all parts delivered, and if the Supplier acted with gross negligence. The Customer shall be obliged to get the Supplier involved, when an inspection is carried out to find out whether there is a need to recall the product. If the outcome of such inspection confirms that the Supplier is not liable, or that the product has no construction type defect, the Customer shall be obliged to reimburse all costs incurred by the Supplier in relation to the procedure conducted. The Customer shall not be entitled to enforce any other claim, expressly excluding any possibility to submit a claim for any indirect damages arising out of a potential default performance, except for the case of personal injury, unless the Supplier acted with gross negligence. The Supplier shall particularly have no liability for any damages identified in products not delivered by the Supplier. The Supplier shall particularly have no liability for any lost profit, or other financial damage suffered by the Customer. This restriction of liability shall not apply, if the damage was wilfully caused, or via gross negligence, or via a fraudulent act. A 1-year statutory period shall apply to all possible indemnification claims, starting from the delivery date. The pre-condition for the Customer to enforce any warranty claim is to ensure that the Customer cooperates with the Supplier in a reasonably expected manner, aiming to repair the defect, particularly meaning that the Customer shall promptly notify the Supplier about any defect uncovered. When setting a reasonable deadline to repair the defect, the ability and delivery capacity of the Supplier’s own suppliers shall be given due consideration. The Supplier shall be entitled to refuse to repair the defect until the Customer has duly paid the pro rata purchase price, taking into account the defect, including especially the purchase price of all other products delivered and being defect free. If the Customer reports a defect to the Supplier, which is not well based, or which occurred due to any reason the Customer itself is accountable for, the Customer shall be obliged to pay for the Supplier’s costs potentially incurred as a result. The Customer’s right to submit a warranty claim shall cease, when the Supplier’s product was used not in line with its intended use, or under operational conditions not in line with those stipulated, and/or if the Customer has used a spare part, which was not supplied by the Supplier, or if unprofessional maintenance was carried out, especially when the Supplier’s maintenance guidelines are not complied with, or if the product is treated or used in any other unprofessional manner, or fitted in an improper way. Further, the Customer’s right to submit a warranty claim shall also cease, if the Supplier’s product was further processed or transformed. When this occurs, the Customer shall be obliged to prove that the defect was not caused by the processing or transformation. If a subsequent delivery is made, it shall be deemed to be unsuccessful after the second attempt for subsequent performance was proven to be unsuccessful. No unilateral withdrawal from the Agreement is possible, when the defect is insignificant. Quickconnectors.hu Ltd. shall be obliged to do its best to comply with the delivery deadline indicated. Quickconnectors.hu Ltd. shall not be liable for any delay occurring in the delivery, due to external forces, or delays experienced with the manufacturers, or if was due to the fact that the Customer has failed to supply the data required for contractual performance, or supplied them with a delay, or being incomplete. Quickconnectors.hu Ltd. shall be obliged to promptly notify the Customer about any such delay occurring.